Year-Round General Manager – Anchor In, Hyannis Harbor, Cape Cod

Step into a leadership role at Anchor In, a 42-room boutique hotel perched on the breathtaking Hyannis Harbor, where every day offers the charm and energy of Cape Cod life. We’re seeking an enthusiastic and visionary Year-Round General Manager to elevate guest experiences, inspire a passionate team, and drive the property’s success—all while enjoying one of New England’s most vibrant coastal communities.

Purchased by Linchris in 2021, Anchor In blends classic coastal charm with modern hospitality excellence. The General Manager will lead a team that maximizes the return on the owner’s investment by relentlessly pursuing the highest levels of employee and guest satisfaction, executing a professional sales effort, and applying effective cost controls and revenue management techniques. Our streamlined management structure empowers you to make real decisions, shape culture, and create unforgettable guest experiences.

Why this role is exceptional:

• Lead a boutique waterfront property loved by both visitors and locals.
• Immerse yourself in Cape Cod’s scenic beaches, boating, dining, and seasonal events, all steps from your office.
• Enjoy excellent benefits, including health and dental coverage, disability insurance, 401K, quarterly GM bonus, and a paid 3-month sabbatical after five years.
• Be part of a team where your leadership drives immediate impact on guest satisfaction, team growth, and the property’s financial success.

Your Focuses:

Leadership:

• Lead, inspire, and mentor a team, cultivating a culture of collaboration, innovation, and accountability.
• Set clear expectations and provide the guidance necessary to achieve exceptional performance.

Guest Experience:

• Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
• Continuously seek opportunities to enhance guest interactions and exceed expectations.

Financial Performance:

• Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
• Monitor financial performance through regular analysis and implement corrective actions as needed.

Operational Excellence:

• Maintain a seamless and efficient operation by overseeing all aspects of hotel and conference center management, including front office, housekeeping, food and beverage, and maintenance.
• Implement best practices to uphold quality and safety standards.

Community Engagement:

• Establish strong relationships within the community, participate in Chamber of Commerce and local associations positioning the hotel as an integral part of Hyannis.
• Act as an ambassador and maintain a positive public image.

Strategic Planning:

• Collaborate with executive leadership to develop and execute long-term strategies that align with company objectives and drive sustainable growth.

Employee Development:

• Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.

Your Background and Skills:

• Associate or Bachelor’s Degree in Business, Hospitality or a related field is preferred.
• 5+ years as a General Manager or similar leadership role in a hotel.
• Food & Beverage knowledge required.
• Strong financial acumen and the ability to analyze data, develop budgets, and manage financial performance.

The candidate must possess excellent leadership and revenue management skills as well as strong oral and written communication abilities. The position requires developing an annual Business Plan, knowledge of reading and understanding monthly financial statements, excellent communication, and leadership skills, with the ability to motivate workforce at all levels. Look at our company at our Linchris Facebook page or our web site at www.linchris.com.

Job Type: Full-time

Pay: $75,000-$85,000 per year

Benefits:

• 401(k) (matching)
• Health insurance
• Dental insurance
• Vision insurance
• Employee discount
• Paid time off
• Quarterly Bonuses and Incentives
• Annual performance review
• 3 month paid Sabbatical (after 5 years)

Experience level: 5 years

Ability to commute/relocate: Hyannis, MA: Reliably commute or planning to relocate before starting work (Required)

License/Certification: Driver's License (Preferred)

Work Location: In person